グロジョブ
Hello Work Internet Service
Training & cert support
株式会社 テイクス 大宮オフィス
IT · Saitama

◆IT問い合わせの一次対応・サポート支援

〒330-0854 埼玉県さいたま市大宮区桜木町1-266-3 シンワKIビル2 階
Saitama Saitama-shi Omiya-ku
Monthly
¥220,000–¥450,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
127 days

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

Check if your visa works — 1 minute
Japanese
Not listed
Experience
No experience needed

A plus if you have experience: ・電話、メールなどを使用した問い合わせ対応の経験

Foreign Staff
Not listed

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/10/31
Posted date2026/08/26
Job no.11030-28100961
In short
Plain language · auto-generated
This is a IT & engineering job. Training is provided. Weekends off, with 127 days off per year.

Job description

システムに関する問い合わせを支えるITサポートのお仕事です

【業務内容】・電話やメールで寄せられるシステムの問い合わせに対応します ・チャットを通じたユーザーサポートを行います ・マニュアルや手順を確認しながら、ご対応いただきます ・対応した内容を記録し、必要に応じて報告します ・経験に応じて、担当する問い合わせの範囲を広げていきます
【ポイント】・マニュアルを確認しながら、状況に応じた案内を進められます ・ユーザーの困りごとを解決へつなげるサポート業務です ・これまでのサポート経験に応じて担当範囲を相談できます 変更範囲:会社の定める業務

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥220,000–¥450,000
BonusYes (2 times/year)
Pay raiseYes (¥3,000–¥50,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥50,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 15th

Work style

Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 16h/month) / No special clause (Art. 36 agreement)
Days offSat, Sun, Public holidays, Others / summer break, New Year break / 10 days paid leave after 6 months
Annual holidays127 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months–6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Training program

Training program available to non-full-time employees. Training content and independent learning system: IT technology training (web-based training), Bizcampus: Business manners training

Benefits

Covered by Kanto ITS Health Insurance Cooperative

Commute by carNot allowed

Apply & selection

Experience required

必要な経験・知識・技能等あれば尚可 ・電話、メールなどを使用した問い合わせ対応の経験

AgeUnder 59 / upper limit = mandatory retirement age / Reason: Recruitment for permanent employment with retirement age as upper limit
Number of openings1 (expansion)
Selection methodInterview (2 planned), Document screening, Written exam
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

株式会社 テイクス 大宮オフィス
Business activities

1. Custom software development 2. Solution architecture and operation support 3. Technical support

Company features

Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth with comprehensive education supporting engineer development. An environment where individual future is considered and skill enhancement is possible.

Message from the employer

Increased revenue and profits for 26 consecutive years since establishment. We are a group company of TSE Prime ISB. A fulfilling welfare program and education system are in place, providing an environment where individuals can consider their future and improve their skills.

Number of employeespart-time: 0
Capital¥10,000,000
Year founded2000

Other info (from job posting)

Written examination is an SPI aptitude test.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

How to apply for a Hello Work job

Applying can be a bit complicated — check the steps here.

Applying for Hello Work jobs works a little differently. Check the steps below. You apply through Hello Work itself — GloJob does not apply or act as an agent for you.

Job number for this posting
11030-28100961

Search this number on the official Hello Work website to find this job.

There are three ways to apply

  1. Online self-application (from home — the easiest)

    Apply directly to the employer from your Job Seeker My Page (created with an email address). This works only for jobs marked "Online self-application: accepted." In My Page, search the job number → "Self-apply" → write your reason for applying, attach your résumé, and send. No referral letter is needed.

  2. Online referral

    Requires a Job Seeker My Page and job-seeker registration at a Hello Work office. Contact Hello Work, receive a referral online, and check the referral letter in My Page.

  3. Get a referral letter at the counter

    Visit your nearest Hello Work office, register as a job seeker and have a consultation, get a referral letter, and submit it to the employer (in person or by mail).

Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.Last checked: 2026/08/29

More jobs in IT

Foreign staff activeBonus availableTraining & cert support
Design/CADIndustryIT
¥450,000~/mo

Automotive Exterior Parts Design / Resin Design

株式会社ユー・タチ30+ days ago
〒220-0004 Kanagawa Yokohama-shi Nishi-ku 北幸1丁目11ー1 水信ビル 当社 横浜サテライト9:00〜18:00

We will hire you as a regular employee. You will be engaged in the design of exterior automotive parts. ・ Specification review, basic design, detailed design ・

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/07 Job no. 13030-12808561

Foreign staff activeBonus availableTraining & cert support
IT & engineeringIndustryIT
¥400,000~/mo

3-minute walk from Hashimoto Station / Embedded engineer / Small medical devices

株式会社ユー・タチ30+ days ago
〒252-0143 Kanagawa Sagamihara-shi Midori-ku 橋本3丁目27-6 S&Yビル 当社 相模原サテライト9:00〜18:00

弊社は正社員雇用させて頂きます。 小型医療機器(輸液ポンプ等)の組み込みソフトウェア開発業務で す。 ・モーター制御およびセンサー監視機能の詳細設計 ・リアルタイムOS環境下でのC/C++実装 ・テスト仕様書の作成および単体・結合テストの実行 ・静的解析ツールを用いたソースコードチェック ・評価結果に基づくプログラム改

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/07 Job no. 13030-12764161

Foreign staff activeBonus availableTraining & cert support
IT & engineeringIndustryIT
¥400,000~/mo

Yokohama City / Smartphone App Development (Flutter)

株式会社ユー・タチ30+ days ago
〒220-0004 Kanagawa Yokohama-shi Nishi-ku 北幸1丁目11番1号水信ビル 当社 横浜サテライト9:00〜18:00

Our company will hire you as a full-time employee. You will be entrusted with smartphone application development work. You will be in charge of designing, imple

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/07 Job no. 13030-12810161

Foreign staff activeBonus availableTraining & cert support
IT & engineeringIndustryIT
¥300,000~/mo

3-minute walk from Hashimoto Station / Software Project Manager

株式会社ユー・タチ30+ days ago
〒252-0143 Kanagawa Sagamihara-shi Midori-ku 橋本3丁目27-6 S&Yビル 当社 橋本サテライト9:00〜18:00

Our company will employ you as a full-time employee. We will entrust you with a PMO position in software development for next-generation automobiles and cutting

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/07 Job no. 13030-12777561

Jobs in Saitama

Foreign staff activeHousing availableNo experience OK
Security

Security Staff (Traffic Control) Contract Employee / No Experience Required / Daily Pay OK!

株式会社 ODA警備30+ days ago
〒340-0035 Saitama Soka-shi 西町754-18:00〜17:00

◇ The main job is guiding vehicles within the site and onto roads. ◇ Safety management and traffic guidance at road construction sites (gas, water, electricity,

Email Apply OKContract / other

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/07/06 Job no. 11100-05688461

Foreign staff activeHousing availableNo experience OK
Security

Security staff (traffic guidance B, within Kasukabe city) no experience required, daily pay

株式会社 E・F・G 春日部営業所30+ days ago
〒344-0065 Saitama Kasukabe-shi 谷原3-12-208:00〜17:00

◇Safety management and traffic guidance duties at road construction sites (gas, water, electricity, telecommunications, paving, etc.) and building construction

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/07/07 Job no. 11080-06336561

Foreign staff activeFull social insuranceRetirement pay
InterpreterIndustryStaffing
¥241,000~/mo

インドネシア語通訳及び登録支援機関の業務

Dream Street Consultancy 株式会社30+ days ago
〒348-0016 Saitama Hanyu-shi 大沼2-30-1 株式会社 大門機械内8:30〜17:30

インドネシア語と日本語の通訳 登録支援機関としての支援業務 申請に関わる書類作成 送出し機関(インドネシア)との窓口業務 等になります。 変更範囲:会社の定める業務の範囲

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/07/06 Job no. 11090-03583861

Bonus availableTraining & cert supportFull social insurance
Design/CADIndustryIT
¥400,000~/mo

■ [Biz∫] Core System Implementation and Operation Design Support Work

株式会社 テイクス 大宮オフィス30+ days ago
〒330-0854 Saitama Saitama-shi Omiya-ku 桜木町1-266-3 シンワKIビル2 階9:00〜18:00

You will be responsible for supporting the introduction and operational design of core systems using Biz∫ (Biz Integral). Your main responsibilities will includ

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/07/07 Job no. 11030-22526861

Jobs with Training & cert support

Bonus availableTraining & cert supportFull social insurance
IT & engineeringIndustryIT
¥250,000~/mo

◆PowerCenterを活用したETL改修支援

株式会社 テイクス 大宮オフィス3 days ago
〒330-0854 Saitama Saitama-shi Omiya-ku 桜木町1-266-3 シンワKIビル2 階9:00〜18:00

【業務内容】 ・既存ETLツールで構築されたシステム部分の改修を行います ・現在の環境や仕様を確認し最新環境に合わせた変更を進めます ・データ連携処理の修正を行います ・改修後の動作確認やテストを実施します ・必要なドキュメントの修正を行います 【ポイント】 ・既存ETL環境の最新化に携われます ・PowerCente

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/09/08 Job no. 11030-30230061

Bonus availableTraining & cert supportFull social insurance
IT & engineeringIndustryIT
¥400,000~/mo

■ [System Operation Reform Project] JP1 Engineer

株式会社テイクス 池袋オフィス3 days ago
〒170-0013 Tokyo Toshima-ku 東池袋1-10-1 住友池袋駅前ビル7階9:00〜18:00

You will participate in a project aimed at improving the efficiency and quality of operational tasks. You will be responsible for job management and operational

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/09/07 Job no. 13090-34936961

Bonus availableTraining & cert supportFull social insurance
IT & engineeringIndustryIT
¥250,000~/mo

◆Azure環境のクラウド運用サポート

株式会社テイクス 池袋オフィス3 days ago
〒170-0013 Tokyo Toshima-ku 東池袋1-10-1 住友池袋駅前ビル7階9:00〜18:00

【業務内容】 ・システム利用者からの問い合わせ対応 ・操作方法やパスワードに関する案内 ・マニュアルを活用した問い合わせ対応 ・解決が難しい内容のシステム部門への連携 ・チームメンバーとの情報共有や対応記録 【ポイント】 ・Azure環境に携われます ・チーム体制で安心して働けます ・マニュアルを活用して進めます ・経

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/09/07 Job no. 13090-34943861

Bonus availableTraining & cert supportFull social insurance
IT & engineeringIndustryIT
¥250,000~/mo

◆仕様書をもとに進めるRPA業務自動化開発

株式会社 テイクス 大宮オフィス3 days ago
〒330-0854 Saitama Saitama-shi Omiya-ku 桜木町1-266-3 シンワKIビル2 階9:00〜18:00

【業務内容】 ・業務用管理システムの効率化に向けたツール開発を行います ・仕様書を確認しながら、必要な自動化処理を作成します ・作成したRPAツールの動作確認やテストを行います ・想定どおりに動作しない場合は、原因を確認して修正します ・チーム内で開発内容を確認しながら、ツールの改善を進めます 【ポイント】 ・RPAを

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/09/08 Job no. 11030-30229861

New jobs in Saitama

Bonus availableTraining & cert supportFull social insurance
IT & engineeringIndustryIT
¥400,000~/mo

●ServiceNow workflow construction

株式会社 テイクス 大宮オフィス2 weeks ago
〒330-0854 Saitama Saitama-shi Omiya-ku 桜木町1-266-3 シンワKIビル2 階9:00〜18:00

As a maintenance team in a ServiceNow environment, you will be responsible for building and improving business workflows. As the person in charge of building th

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/27 Job no. 11030-28131461

Bonus availableRemote work OKTraining & cert support
IT & engineeringIndustryIT
¥400,000~/mo

■ [Security] Security Enhancement Support ※Remote work possible

株式会社 テイクス 大宮オフィス2 weeks ago
〒330-0854 Saitama Saitama-shi Omiya-ku 桜木町1-266-3 シンワKIビル2 階9:00〜18:00

To strengthen security for group companies, you will support the following tasks. ・CSIRT Operations → Since a separate vendor handles the SOC, your main respons

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/27 Job no. 11030-28138661

No experience OKBonus availableTraining & cert support
IT & engineeringIndustryIT
¥300,000~/mo

■ [Cisco] Operation and Maintenance Supporting Network Environment

株式会社 テイクス 大宮オフィス2 weeks ago
〒330-0854 Saitama Saitama-shi Omiya-ku 桜木町1-266-3 シンワKIビル2 階9:00〜18:00

You will be responsible for network operation and maintenance work, mainly focusing on Cisco products, to ensure stable use of the company's network environment

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/27 Job no. 11030-28125861

No experience OKBonus availableTraining & cert support
IT & engineeringIndustryIT
¥300,000~/mo

■ 【VMware】Virtualization System Operations Support

株式会社 テイクス 大宮オフィス2 weeks ago
〒330-0854 Saitama Saitama-shi Omiya-ku 桜木町1-266-3 シンワKIビル2 階9:00〜18:00

You will be in charge of operating and maintaining virtualized environments using VMware. You will check the operating status of virtual machines and host serve

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/27 Job no. 11030-28126961