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Foreign staff activeNo experience OK
株式会社ムーンエレファントジャパン 銀座クルーズ事業部
Food · Tokyo

Customer Service Staff / Tokyo 23 Wards / Yokohama / No Experience OK

〒170-6058 東京都豊島区東池袋3-1 サンシャイン60 58階 他5ヵ所(池袋、新宿(2店舗)、青山、横浜)※特記事項参照
Tokyo Toshima-ku
Monthly pay
¥222,000–¥400,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
105 days

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Japanese
Not listed
Experience
No experience needed

A plus if you have experience: 業種・職種・社会人未経験、第二新卒歓迎 学歴・ブランク不問★社会人経験10年以上の方も歓迎 人柄重視採用です

Foreign Staff
Has hired foreign workers before

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/11/30
Posted date2026/09/18
Job no.13090-37078061
In short
Plain language · auto-generated
This is a Sales & service job. You can start with no experience. There are 105 days off per year.

Job description

Won't you create memorable times for our customers through high-quality hospitality? You will be in charge of all customer service and service operations at our restaurants, which offer Japanese, French, and Italian cuisine, among others. Duties include welcoming and seating customers, serving food and drinks, taking orders, setting tables, and seeing customers off. In addition to providing set services, an important part of the job is to understand customers' feelings from their expressions and words and to consider appropriate hospitality for the occasion. Please work with your colleagues to create special moments for our customers. [Scope of changes: No changes]

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥222,000–¥400,000
BonusYes (2 times/year)
Pay raiseあり(2.00%〜3.00%)
Fixed overtime payNo
Commuting allowanceActual cost covered (no cap)
Pay cut-off dayEnd of month
PaydayPaid on the 15th

Work style

Working hoursIrregular working-hours system (1-year unit) / Hours 1: 9:00–18:00 / Hours 2: 14:00–23:00 / Notes: シフト制
Break time60 min
OvertimeYes (avg. 27h/month) / Special clause (Art. 36 agreement) / Notes: 季節的な繁忙期があるため 1ヶ月60時間、6回まで。年間720時間まで。
Days offOthers / Two days off/week (varies) / Others: 曜日や祝日の日取りの関係があるので、月8日の休日習得としてお ります。夏季、冬季、シーズン休暇あり。 / 10 days paid leave after 6 months
Annual holidays105 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodNo

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Dormitory / company housingNo
Commute by carNot allowed

Apply & selection

Experience required

Experience, knowledge, and skills preferred if any.

Industry/occupation/work experience beginners, and those with little experience welcome.

No educational background or gaps in employment required.

Those with 10+ years of work experience also welcome.

Hiring based on personality.

Age18–59 / upper limit = mandatory retirement age / Reason: 定年60歳のため。深夜勤務があるため。
Number of openings3 (expansion)
Selection methodInterview (2 planned), Document screening
Result notificationafter document screening / after interview / documents: within 5 days of receipt / interview: within 10 days

About the company

株式会社ムーンエレファントジャパン 銀座クルーズ事業部
Business activities

Restaurant management (6 stores total in Yokohama, Ikebukuro, Aoyama, and Shinjuku). Offering French, Italian, and Japanese cuisine. Primarily used for celebrations of companies, organizations, and families.

Company features

Stores are located in easily accessible areas of Tokyo and Yokohama. We actively conduct training such as workshops on Western cuisine, Japanese cuisine, and beverages, as well as study sessions for employees, including visits to production areas.

Message from the employer

Hone your skills. Master hospitality. Create special moments. The stage for this is the French restaurant "Cruise Cruise," the Italian restaurant "Ristorante Benire Benire," and the Japanese restaurant "Hoshi no Naruki." What we value is not just serving food. It's about being close to each customer's feelings and delivering hospitality befitting that day and that moment. We understand customers' thoughts from their casual words and expressions, creating a comfortable space and service. We call out to our colleagues and create "special moments" as a team. By accumulating daily experience, not only are your customer service skills honed, but also your ability to care for others and your own sensitivity. A job that makes people happy will make you grow. Won't you join us in a job that allows you to acquire high-quality hospitality and create memorable moments?

Number of employeeswomen: 40
Capital¥80,000,000
Year founded1995

Other info (from job posting)

- The place of employment will be decided before joining the company, taking commuting distance into account.

- List of employment locations:

- Sunshine Cruise

58F, Sunshine 60, 3-1 Higashi-Ikebukuro, Toshima-ku, Tokyo

- Ristorante Benire Benire

8F, Rainbow Village, 3-5-4 Shinjuku, Shinjuku-ku, Tokyo

- Aoyama Hoshi no Naruki

4F, La Porte Aoyama, 5-51-8 Jingumae, Shibuya-ku, Tokyo

- Tenku no Niwa Hoshi no Naruki

59F, Sunshine 60, 3-1 Higashi-Ikebukuro, Toshima-ku, Tokyo

- Shinjuku Hoshi no Naruki

9F, Rainbow Village, 3-5-4 Shinjuku, Shinjuku-ku, Tokyo

- Yokohama Hoshi no Naruki

28F, Sky Building, 2-19-12 Takashima, Nishi-ku, Yokohama, Kanagawa Prefecture

- The scope of potential transfers is within Tokyo (Toshima-ku, Shinjuku-ku, Shibuya-ku) and Yokohama, totaling 5 locations.

- Monthly workdays will be determined by a shift system after confirming desired days off. The schedule will be notified on the 25th of each month. (Minor adjustments may be made depending on reservation status.)

- Foreign nationals are required to be able to hold daily conversations.

- No prior contact is necessary if you have no questions.

- Please obtain an introduction letter from Hello Work and send your application documents via email.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

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Job number for this posting
13090-37078061

Search this number on the official Hello Work website to find this job.

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  2. Online referral

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  3. Get a referral letter at the counter

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※ Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

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This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.(Last checked: 2026/09/18)

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