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This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Hello Work Internet Service株式会社テイクス 池袋オフィス

●System Operations for Telecommunications Carrier Services

Job no. 13090-45242761

月給 250,000円〜550,000円
Work location
東京都豊島区
Working hours
9:00〜18:00
Annual holidays
127日
Employment type
Permanent

What will I do?

通信キャリアが提供しているサービスの運用支援のお仕事です。 サービス基盤のシステム運用と問い合わせを担当します。 既存の手順書を見てシステム環境を見たり、メール、チャットでく る問い合わせ回答、 エスカレーション対応をおこないます。 ネットワーク等のＩＴ基礎知識を活かしていただけるお仕事です。 （変更範囲：会社の定める業務）

More details

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Job description / Requirements & experienceJob description · Experience required · Requirements & experience
Job description
通信キャリアが提供しているサービスの運用支援のお仕事です。 サービス基盤のシステム運用と問い合わせを担当します。 既存の手順書を見てシステム環境を見たり、メール、チャットでく る問い合わせ回答、 エスカレーション対応をおこないます。 ネットワーク等のＩＴ基礎知識を活かしていただけるお仕事です。 （変更範囲：会社の定める業務）
Pay & allowancesBase salary · Commuting allowance · Bonus
Wage
月給 250,000円〜550,000円
Base salary
Base (monthly avg.) or hourly: ¥250,000–¥550,000
Commuting allowance
Up to ¥50,000/month
Bonus
Yes (2 times/year)
Work styleWorking hours · Annual holidays · Overtime
Work location
〒170-0013 東京都豊島区東池袋１－１０－１ 住友池袋駅前ビル７階
Working hours
Hours 1: 9:00–18:00
Days off
Sat, Sun, Public holidays, Others / summer break, New Year break / 10 days paid leave after 6 months
Annual holidays
127 days
Overtime
Yes (avg. 16h/month) / No special clause (Art. 36 agreement)
Employment & contractEmployment period · Conversion to permanent · Insurance enrolled
Employment type
Permanent employee
Employment period
No fixed term
Insurance enrolled
Full social insurance (health, pension, employment, accident)
Apply & selection / About the companySelection method · Business activities · Company features
Selection method
Interview (2 planned), Document screening, Written exam, Others
Result notification
after document screening / after interview / documents: within 7 days of receipt / interview: within 7 days
Business activities
1. Custom software development 2. Solution architecture and operation support 3. Technical support
Company features
Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth with comprehensive employee benefits and education systems. An environment where individual career development and skill enhancement are supported.
Other info (from job posting)
Written examination and other assessments use SPI aptitude tests.
Original Hello Work listingHello Work Internet Service

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

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Japanese
Not listed
Experience
Not listed
Foreign Staff
Not listed

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

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Application deadline2027/01/31
Posted date2026/11/13
Job no.13090-45242761
In short
Plain language · auto-generated
This is a IT & engineering job. Training is provided. Weekends off, with 127 days off per year.

Job description

通信キャリアが提供しているサービスの運用支援のお仕事です。 サービス基盤のシステム運用と問い合わせを担当します。 既存の手順書を見てシステム環境を見たり、メール、チャットでく る問い合わせ回答、 エスカレーション対応をおこないます。 ネットワーク等のＩＴ基礎知識を活かしていただけるお仕事です。 （変更範囲：会社の定める業務）

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥250,000–¥550,000
BonusYes (2 times/year)
Pay raiseYes (¥3,000–¥50,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥50,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 15th

Work style

Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 16h/month) / No special clause (Art. 36 agreement)
Days offSat, Sun, Public holidays, Others / summer break, New Year break / 10 days paid leave after 6 months
Annual holidays127 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months–6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Training program

Training program available to non-full-time employees. Training content and independent learning system: IT technology training (web-based training), Bizcampus: Business manners training

Benefits

Covered by Kanto ITS Health Insurance Cooperative

Commute by carNot allowed

Apply & selection

AgeUnder 59 / upper limit = mandatory retirement age / Reason: Due to retirement age of 60 years
Number of openings1 (expansion)
Selection methodInterview (2 planned), Document screening, Written exam, Others
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

株式会社テイクス 池袋オフィス
Business activities

1. Custom software development 2. Solution architecture and operation support 3. Technical support

Company features

Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth with comprehensive employee benefits and education systems. An environment where individual career development and skill enhancement are supported.

Message from the employer

A group company of Tokyo Stock Exchange Prime listed i-CUBE Inc. 26 years of consecutive growth with comprehensive education supporting engineer development. There is a complete welfare system and educational system, with an environment set up to support each person's future and skill development.

Number of employeespart-time: 0
Capital¥10,000,000
Year founded2000

Other info (from job posting)

Written examination and other assessments use SPI aptitude tests.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

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  • Whether the pay, hours, and days off match your wishes
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See how to apply through the official Hello Work site (another option)

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Job number for this posting
13090-45242761

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This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.（Last checked: 2026/11/13）

Original Hello Work listing

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月給 250,000円〜550,000円