グロジョブ
Hello Work Internet Service
No experience OKTraining & cert support
株式会社 テイクス 金沢サテライトオフィス
IT · Ishikawa

【サポート】業務改善支援

〒920-0031 石川県金沢市広岡3-1-1 金沢パークビル8階
Ishikawa Kanazawa-shi
Monthly pay
¥230,000–¥330,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
127 days

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

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Japanese
Not listed
Experience

Experience required

なんらかの問い合わせ対応(電話またはチャット)のご経験※ご経 験年数不問

Foreign Staff
Not listed

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2027/01/31
Posted date2026/11/05
Job no.17010-28295461
In short
Plain language · auto-generated
This is a IT & engineering job. Even beginners receive training. Weekends off, with 127 days off per year.

Job description

◇業務内容 通信業界向けサービスのサポート業務です。問い合わせ対応やアカ ウント管理、利用者向け案内資料の更新、対応履歴の管理を担当し ます。業務に慣れた後は問い合わせ内容の分析や運用改善提案、マ ニュアル整備にも携わります。ヘルプデスクや運用保守経験を活か しながら、業務効率化や改善活動の知識を身につけられるポジショ ンです。 ◇メッセージ 先輩社員が丁寧にフォローします! 変更範囲:会社の定める業務

  • 応募される方ハローワークから「紹介状」の交付を受けて下さい 。

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥230,000–¥330,000
BonusYes (2 times/year)
Pay raiseYes (¥3,000–¥50,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥50,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 15th

Work style

Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 12h/month) / Special clause (Art. 36 agreement) / Notes: When delivery deadlines become tight or temporary orders are received — up to 6 times per month, extension hours 80 hours/month, 600 hours/year
Days offSat, Sun, Public holidays, Others / 10 days paid leave after 6 months
Annual holidays127 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodNo

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Training program

Training program available for non-regular employees Training program content: Proprietary learning system => IT technology training *WEB training, Bizcampus => Business etiquette training

Benefits

Covered by Kanto ITS Health Insurance Cooperative

Commute by carNot allowed

Apply & selection

Experience required

必要な経験・知識・技能等必須 なんらかの問い合わせ対応(電話またはチャット)のご経験※ご経 験年数不問

AgeUnder 59 / upper limit = mandatory retirement age / Reason: Recruitment of persons 59 years old and below with retirement age as upper limit (retirement age is 60 years old)
Number of openings1 (expansion)
Selection methodInterview (2 planned), Document screening
Result notificationafter document screening / after interview / documents: within 10 days of receipt / interview: within 14 days

About the company

株式会社 テイクス 金沢サテライトオフィス
Business activities

1. Software contract development 2. Solution construction and operation support 3. Technical support (server, network)

Company features

Subsidiary of ISB Corporation listed on TSE Prime. 26 consecutive years of growth, supporting engineer development through comprehensive education. Strong company with high employee retention and continued growth.

Number of employeespart-time: 0
Capital¥10,000,000
Year founded2000

Other info (from job posting)

Application: ・No advance notice required. Email application recommended. Please write the person in charge name, job posting number, and job title in the email body. ・In case of mail application, please write your email address on your resume. ・Email inquiry recommended / If you do not have email environment, phone is also possible. ・Our company will send communications from 「@takes.hrmos.co」. ・Hello Work introduction letter is required (Online self-application does not require it) ・Online self-application available (24 hours reception) ・Foreign national applications acceptable (Document screening will be conducted) ※Interviews will be conducted in Japanese. Japanese Level: Business level desired. The duties you will perform are mainly in Japanese. (Some bilinguals) ※There is a possibility of client-based work in the future depending on business needs. ※Please review the privacy policy below before applying. https:/// privacypolicy/ ※The 「labor condition notification」 at the time of hiring is mandated by Article 15 of the Labor Standards Act and is a written statement of labor conditions.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

How to apply for a Hello Work job

Applying can be a bit complicated — check the steps here.

Applying for Hello Work jobs works a little differently. Check the steps below. You apply through Hello Work itself — GloJob does not apply or act as an agent for you.

Job number for this posting
17010-28295461

Search this number on the official Hello Work website to find this job.

There are three ways to apply

  1. Online self-application (from home — the easiest)

    Apply directly to the employer from your Job Seeker My Page (created with an email address). This works only for jobs marked "Online self-application: accepted." In My Page, search the job number → "Self-apply" → write your reason for applying, attach your résumé, and send. No referral letter is needed.

  2. Online referral

    Requires a Job Seeker My Page and job-seeker registration at a Hello Work office. Contact Hello Work, receive a referral online, and check the referral letter in My Page.

  3. Get a referral letter at the counter

    Visit your nearest Hello Work office, register as a job seeker and have a consultation, get a referral letter, and submit it to the employer (in person or by mail).

※ Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.(Last checked: 2026/11/06)

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