グロジョブ
Hello Work Internet Service
Foreign staff activeTraining & cert support
株式会社アップトーンキャリアン
Staffing · Tokyo

Help Desk for Overseas Customer Systems

〒102-0081 東京都千代田区四番町7 新和ビル3階
Tokyo Chiyoda-ku
Monthly pay
¥250,000–¥300,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
125 days

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

Check if your visa works — 1 minute
Japanese

The job listing mentions "N2"

Experience

Experience required

英語・日本語(読み・書き・会話)外国籍の方(日本語検定N2以 上)

Foreign Staff
Has hired foreign workers before
This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Full social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/12/31
Posted date2026/10/21
Job no.13010-15434762
In short
Plain language · auto-generated
This is a IT & engineering job. Training is provided. Weekends off, with 125 days off per year.

Job description

海外顧客システムのヘルプデスク 案件管理(予算管理・調整)、会議開催、進捗情報報告 英語・日本語での問い合わせ対応

  • 変更範囲:変更なし

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥250,000–¥300,000
BonusNo
Pay raiseYes
Fixed overtime payNo
Commuting allowanceActual cost covered (no cap)
Pay cut-off dayEnd of month
PaydayEnd of month

Work style

Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 10h/month) / No special clause (Art. 36 agreement)
Days offSat, Sun, Public holidays, Others / summer break, New Year break / 10 days paid leave after 6 months
Annual holidays125 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Corporate pensionEmployees' pension fund
Dormitory / company housingNo
Training program

研修制度の正社員以外の利用可 研修制度の内容希望する言語のスクール受講

Benefits

・エステサロンの利用(社員割引) ・海外ミュージシャンの日本公演視聴無料

Commute by carNot allowed

Apply & selection

Experience required

必要な経験・知識・技能等必須 英語・日本語(読み・書き・会話)外国籍の方(日本語検定N2以 上)

Number of openings1 (expansion)
Selection methodInterview (1 planned), Document screening
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

株式会社アップトーンキャリアン
Business activities

主に幅広いIT領域の正規雇用を求める技術者と企業との橋渡し役 として世の中に貢献致します。

  • IT事業
  • クリエイティブ事業
  • サロン事業
  • 興行
Company features

IT領域での正規雇用のニーズ情報を多数保有しており、多様化し ている企業・技術者双方の要求に対し柔軟に対応します。 現在、サロンの経営もしております。

Number of employeespart-time: 0
Capital¥5,000,000
Year founded2017

Other info (from job posting)

・応募にはハローワークの紹介状が必要となります。ただし、オン ライン自主応募の場合は不要。オンライン自主応募可 ・事前連絡の上応募書類をメールまたは所在地(東京都千代田区) 宛に郵送してください。 ・後日面接日等連絡します。

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

How to apply for a Hello Work job

Applying can be a bit complicated — check the steps here.

Applying for Hello Work jobs works a little differently. Check the steps below. You apply through Hello Work itself — GloJob does not apply or act as an agent for you.

Job number for this posting
13010-15434762

Search this number on the official Hello Work website to find this job.

There are three ways to apply

  1. Online self-application (from home — the easiest)

    Apply directly to the employer from your Job Seeker My Page (created with an email address). This works only for jobs marked "Online self-application: accepted." In My Page, search the job number → "Self-apply" → write your reason for applying, attach your résumé, and send. No referral letter is needed.

  2. Online referral

    Requires a Job Seeker My Page and job-seeker registration at a Hello Work office. Contact Hello Work, receive a referral online, and check the referral letter in My Page.

  3. Get a referral letter at the counter

    Visit your nearest Hello Work office, register as a job seeker and have a consultation, get a referral letter, and submit it to the employer (in person or by mail).

※ Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.(Last checked: 2026/10/22)

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