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Training & cert support
株式会社 テイクス 大宮オフィス
IT · Saitama

■【ITIL】Operations Design and Standardization Support ※Remote Work Available

〒330-0854 埼玉県さいたま市大宮区桜木町1-266-3 シンワKIビル2 階
Saitama Saitama-shi Omiya-ku
Monthly
¥400,000–¥600,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
127 days

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

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Japanese
Not listed
Experience

Experience required

・ITIL保有※必須 ・運用設計経験※尚可

Foreign Staff
Not listed

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableRemote work OKFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/08/31
Posted date2026/06/02
Job no.11030-18322361
In short
Plain language · auto-generated
This is a Design/CAD job. Training is provided. Weekends off, with 127 days off per year.

Job description

安定運用とサービス品質向上のため運用プロセス設計を行います。 ・インシデント管理プロセス ・問題管理プロセスの設計 ・変更管理プロセスの設計 ・構成管理(CMDB)の設計・運用ルール策定 ・リリース管理、デプロイメント管理プロセスの設計 ・サービス要求管理(リクエスト対応)の設計 ・SLA/SLO/KPIの定義および測定指標の設計 ・サービス品質の可視化(レポーティング設計) ・継続的サービス改善(CSI)の推進 まずはお気軽にお問い合わせください。

  • 変更範囲:会社の定める業務

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥400,000–¥600,000
BonusYes (2 times/year)
Pay raiseYes (¥3,000–¥50,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥50,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 15th

Work style

Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 16h/month) / No special clause (Art. 36 agreement)
Days offSat, Sun, Public holidays, Others / summer break, New Year break / 10 days paid leave after 6 months
Annual holidays127 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months–6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Training program

Training program available to non-full-time employees. Training content and independent learning system: IT technology training (web-based training), Bizcampus: Business manners training

Benefits

Covered by Kanto ITS Health Insurance Cooperative

Commute by carNot allowed

Apply & selection

Experience required

必要な経験・知識・技能等必須 ・ITIL保有※必須 ・運用設計経験※尚可

AgeUnder 59 / upper limit = mandatory retirement age / Reason: Recruitment for permanent employment with retirement age as upper limit
Number of openings1 (expansion)
Selection methodInterview (2 planned), Document screening, Written exam
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

株式会社 テイクス 大宮オフィス
Business activities

1. Custom software development 2. Solution architecture and operation support 3. Technical support

Company features

Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth with comprehensive education supporting engineer development. An environment where individual future is considered and skill enhancement is possible.

Message from the employer

Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth and comprehensive education supporting engineer development. High retention rate and friendly atmosphere. Feel the passionate commitment of the company president and staff who support your future together.

Number of employeespart-time: 0
Capital¥10,000,000
Year founded2000

Other info (from job posting)

Written examination is an SPI aptitude test.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

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Job number for this posting
11030-18322361

Search this number on the official Hello Work website to find this job.

There are three ways to apply

  1. Online self-application (from home — the easiest)

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  2. Online referral

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  3. Get a referral letter at the counter

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Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.Last checked: 2026/06/07

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