Job description
Primary duties include handling hotel check-ins and check-outs, answering phones, managing reservations, operating the gift shop, accepting registrations for hotel activities, and cleaning ♪ Initially, you will learn customer service tasks such as check-ins and check-outs under the guidance of a senior staff member, then move on to handling phone calls and reservations, and finally will be in charge of the department's operations. This job is suitable for those who want to engage in customer service, enjoy talking with people, and wish to learn customer service skills. Also, as there are many customers from overseas, those proficient in English can also be active. Currently, foreign national staff are also active! It is a workplace where you can experience people and cultures from various countries!
- Workplace tours available before application (prior contact required) *Shuttle service between Myoko-Kogen Station and the hotel available, using a Hiace. *Scope of change: Possibility of changes to all duties within our company's business locations.
Pay & allowances
Work style
Employment & contract
Benefits & welfare
Apply & selection
Experience, knowledge, skills, etc. required: Experience in customer service and telephone support at a hotel is a plus.
Regular driver's license (AT-only acceptable) Regular driver's license required (AT-only acceptable)
About the company
Hotel, ski resort management, hot spring day-use facilities
At Ikeda-no-Taira Onsen near Mt. Myoko, a facility that integrates a hotel and ski resort, operating year-round from spring to autumn and winter, is bustling with customers in a setting rich in nature.
Other info (from job posting)
- Uniforms provided (suit jacket and pants, tie, jacket, polo shirt, etc.)
- Employee benefits
- Staff pass issued Lake Ikeda Onsen Alpenblick Ski Resort season pass provided, Discount on rental ski sets, discount at resort group restaurants available ★Meal subsidy of half price available (¥160 for breakfast, ¥300 each for lunch/dinner on workdays only)
Check before you apply
- Whether your residence status permits this kind of work
- Whether the pay, hours, and days off match your wishes
- How to apply and what documents are needed (Hello Work may require a referral letter)
- If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers
GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.
For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)
After signing up, you'll come right back to this job.
This listing is information published on ハローワークインターネットサービス. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.（Last checked: 2026/06/15）
