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株式会社Ciel Zero 横浜支社
IT · Kanagawa

Customer Support Work

〒220-0012 神奈川県横浜市西区みなとみらい4ー4ー2 横浜ブルーアベニュ ーセンター12階
Kanagawa Yokohama-shi Nishi-ku
Monthly
¥230,000–¥260,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
125 days

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Visa Status

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Japanese
Not listed
Experience
Not listed
Foreign Staff
Has hired foreign workers before

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Housing availableRetirement payFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/11/30
Posted date2026/09/03
Job no.14010-43792161
In short
Plain language · auto-generated
This is a IT & engineering job. Weekends off, with 125 days off per year.

Job description

Okta、PC、Box、 Microsoft365、ADアカウント系などに 関するユーザ問い合わせ対応に従事していただきます。

  • 作業工程はスキル・経験・希望で決定いたします。
  • 弊社プロジェクト先での作業あり。
<変更範囲>当社が定める範囲

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥198,900–¥224,800
BonusYes
Pay raiseYes (¥5,000–¥30,000/month)
Fixed overtime payYes (¥31,100–¥35,200) / Notes: 20 hours are paid as fixed overtime compensation regardless of whether overtime work occurs, with additional pay for excess hours as required by law. These hours form the basis for calculating fixed overtime compensation and do not indicate the expected or actual overtime hours.
Commuting allowanceActual cost covered (no cap)
Pay cut-off dayEnd of month
PaydayPaid on the 25th

Work style

Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 10h/month) / Special clause (Art. 36 agreement) / Notes: In case of sudden or busy periods — 80 hours per month (up to 6 times per year), extension possible up to 720 hours per year
Days offSat, Sun, Public holidays, Others / New Year break / 10 days paid leave after 6 months
Annual holidays125 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months–6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceYes (after 3+ years of service)
Dormitory / company housingSingle housing available
Commute by carNot allowed

Apply & selection

AgeUnder 64 / upper limit = mandatory retirement age / Reason: Because retirement age is 65 years old
Number of openings1 (expansion)
Selection methodInterview (1 planned), Document screening
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

株式会社Ciel Zero 横浜支社
Business activities

Based in our main office in Osaka, we conduct system development and project support centered in Tokyo, Nagoya, Fukuoka and other locations, while also actively pursuing in-house development engineering.

Company features

Aiming for an absolute position connecting people and companies, we respond to diverse needs from development to infrastructure. We expand our business flexibly through various contracting arrangements.

Message from the employer

Tell us what you want to do! We will make that wish come true. ★ People in their 20s, 30s, 40s, 50s, and 60s are all active ★ Retirement age 65 years, re-employment system also available Welcoming middle-aged and senior workers · Application development using Java and similar tools · AI platform development · IoT cloud system development · Communication system development, infrastructure design, construction, maintenance and operation · Control and embedded software and system development · EC site and game development, manufacturing, etc. Send resume, CV, and introduction letter by email. * A Hellowork introduction letter is required for application. (Online self-initiated application from job seeker My Page is exempt) * Please include your email address and mobile phone number when applying. * * Please confirm job listing management information when referring * *

Number of employeespart-time: 0
Capital¥60,000,000
Year founded2025

Other info (from job posting)

· Interviews will be conducted via Web (Zoom) · Regarding the interview location, we are open to discussion

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

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Job number for this posting
14010-43792161

Search this number on the official Hello Work website to find this job.

There are three ways to apply

  1. Online self-application (from home — the easiest)

    Apply directly to the employer from your Job Seeker My Page (created with an email address). This works only for jobs marked "Online self-application: accepted." In My Page, search the job number → "Self-apply" → write your reason for applying, attach your résumé, and send. No referral letter is needed.

  2. Online referral

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  3. Get a referral letter at the counter

    Visit your nearest Hello Work office, register as a job seeker and have a consultation, get a referral letter, and submit it to the employer (in person or by mail).

Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.Last checked: 2026/09/04

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