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No experience OKTraining & cert support
株式会社 テイクス 大宮オフィス
IT · Saitama

◆ Logistics System Operations Support

〒330-0854 埼玉県さいたま市大宮区桜木町1-266-3 シンワKIビル2 階
Saitama Saitama-shi Omiya-ku
Monthly
¥250,000–¥350,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
127 days

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

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Japanese
Not listed
Experience

Experience required

・ExcelなどOffice製品の基本操作 ・電話やメールなどでの問い合わせ対応経験

Foreign Staff
Not listed

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/10/31
Posted date2026/08/17
Job no.11030-27269361
In short
Plain language · auto-generated
This is a IT & engineering job. Even beginners receive training. Weekends off, with 127 days off per year.

Job description

You will be in charge of support operations to assist users' work, primarily handling inquiries related to logistics systems.

【Job Description】
Accepting and responding to inquiries regarding logistics systems
Confirming inquiry details and investigating causes
Confirming with related departments and escalating issues
Updating documentation such as support history and FAQs
【Highlights】
Gain knowledge of system operations from IT inexperience
Develop investigation and problem-solving skills through handling inquiries
Learn a wide range of IT knowledge while collaborating with related departments

(Scope of change: duties determined by the company)

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥250,000–¥350,000
BonusYes (2 times/year)
Pay raiseYes (¥3,000–¥50,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥50,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 15th

Work style

Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 16h/month) / No special clause (Art. 36 agreement)
Days offSat, Sun, Public holidays, Others / summer break, New Year break / 10 days paid leave after 6 months
Annual holidays127 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months–6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Training program

Training program available to non-full-time employees. Training content and independent learning system: IT technology training (web-based training), Bizcampus: Business manners training

Benefits

Covered by Kanto ITS Health Insurance Cooperative

Commute by carNot allowed

Apply & selection

Experience required

Required Experience, Knowledge, Skills, etc.

Required

Basic operation of Office products such as Excel
Experience responding to inquiries via phone and email
AgeUnder 59 / upper limit = mandatory retirement age / Reason: Recruitment for permanent employment with retirement age as upper limit
Number of openings1 (expansion)
Selection methodInterview (2 planned), Document screening, Written exam
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

株式会社 テイクス 大宮オフィス
Business activities

1. Custom software development 2. Solution architecture and operation support 3. Technical support

Company features

Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth with comprehensive education supporting engineer development. An environment where individual future is considered and skill enhancement is possible.

Message from the employer

Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth and comprehensive education supporting engineer development. High retention rate and friendly atmosphere. Feel the passionate commitment of the company president and staff who support your future together.

Number of employeespart-time: 0
Capital¥10,000,000
Year founded2000

Other info (from job posting)

Written examination is an SPI aptitude test.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

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Job number for this posting
11030-27269361

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If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.(Last checked: 2026/08/17)

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