グロジョブ
Hello Work Internet Service
Foreign staff active
シナジークロス株式会社
Logistics · Tokyo

カスタマーサポート/市ヶ谷駅徒歩4分

〒162-0843 東京都新宿区市谷田町2-17八重洲市谷ビル4F
Tokyo Shinjuku-ku
Monthly
¥250,000–¥320,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
120 days

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

Check if your visa works — 1 minute
Japanese

The job listing mentions "N1"

Experience

Experience required

中国語(ネイティブ)、日本語(日本語能力試験N1)

Foreign Staff
Has hired foreign workers before
Bonus availableRetirement payFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/12/31
Posted date2026/10/08
Job no.13080-97553161
In short
Plain language · auto-generated
This is a Driver job. There are 120 days off per year.

Job description

中国発日本向けE-Commerce航空貨物の輸送手配サービス を提供しています。 毎月150万件近い、中国から輸出、日本に輸入される国際宅急便 に関わる、日本語、及び中国語によるカスタマーサポートになりま す。 電話・メール・チャットで対応していただきます。 ★わからないことがあっても質問しやすい環境です! ★日本人の方も外国人の方も歓迎します! ★シフト制のため平日にお休み出来ます! 変更範囲:会社の定める業務

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥216,931–¥245,233
BonusYes (1 times/year)
Pay raiseYes (¥20,000–¥100,000/month)
Fixed overtime payYes (¥33,069–¥74,767) / Notes: 時間外手当は、時間外労働の有無にかかわらず、固定残業代として 支給し、20~40時間を超える時間外労働は追加で支給。記載さ れた時間数は固定残業代の積算根拠となるもの。実際の時間外労働 の時間数の見込みや実績を示すものではない。
Commuting allowanceUp to ¥30,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 20th

Work style

Working hoursフレックスタイム制 就業時間19時00分〜18時00分 就業時間に関する特記事項月平均労働時間164時間 コアタイムなし(1)は標準時間 フレキシブルタイム6~22時
Break time60 min
OvertimeYes (avg. 20h/month) / Special clause (Art. 36 agreement) / Notes: 納期の変更、臨時の受注及び 顧客の緊急出荷依頼等に応じるため
Days offOthers / Two days off every week / shift system / 10 days paid leave after 6 months
Annual holidays120 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months–6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceYes (any length of service)
Corporate pensionDefined-contribution pension
Dormitory / company housingNo
Commute by carNot allowed

Apply & selection

Experience required

必要な経験・知識・技能等必須 中国語(ネイティブ)、日本語(日本語能力試験N1)

AgeUnder 64 / upper limit = mandatory retirement age / Reason: 定年未満の募集とする為
Number of openings2 (expansion)
Selection methodInterview (2 planned), Document screening
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

シナジークロス株式会社
Business activities

通関業、保税倉庫業、航空貨物代理事業

Company features

中国発日本向けE-Commerce貨物の輸送手配を通じて実績 を積んで参りました。2021年11月に東京税関から通関業許可 を取得、2022年5月に保税蔵置場許可書を取得。

Message from the employer

当社は航空貨物代理事業から始め、現在は日中両国の通関輸出入 業務が主業務となります。 令和3年11月に東京税関から通関業許可を取得。 令和4年5月保税蔵置場許可を取得。

Number of employeespart-time: 0
Capital¥30,000,000
Year founded2016

Other info (from job posting)

  • メールの件名は、 シナジークロス(株)_カスタマーサポート(経験者)_ご自身の お名前 としてください。
  • オンライン自主応募の方はハローワーク紹介状不要です。 #23区

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

How to apply for a Hello Work job

Applying can be a bit complicated — check the steps here.

Applying for Hello Work jobs works a little differently. Check the steps below. You apply through Hello Work itself — GloJob does not apply or act as an agent for you.

Job number for this posting
13080-97553161

Search this number on the official Hello Work website to find this job.

There are three ways to apply

  1. Online self-application (from home — the easiest)

    Apply directly to the employer from your Job Seeker My Page (created with an email address). This works only for jobs marked "Online self-application: accepted." In My Page, search the job number → "Self-apply" → write your reason for applying, attach your résumé, and send. No referral letter is needed.

  2. Online referral

    Requires a Job Seeker My Page and job-seeker registration at a Hello Work office. Contact Hello Work, receive a referral online, and check the referral letter in My Page.

  3. Get a referral letter at the counter

    Visit your nearest Hello Work office, register as a job seeker and have a consultation, get a referral letter, and submit it to the employer (in person or by mail).

※ Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.(Last checked: 2026/10/09)

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