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Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Hello Work Internet ServiceElf Tech合同会社

ITデスクトップ・サポート

Job no. 14010-55841061

時給 1,800円〜2,000円No bonus
Work location
神奈川県横浜市
Working hours
9:00〜18:00
Annual holidays
Employment type
Part-time

What will I do?

社内インフラのサポート、主にユーザーサポート、トラブルシュー ト、ソフトウェアのインストール・アップデート、プリンタドライ バーのインストール、海外チームとのやりとりに際し英語力必須、 TOEIC750以上あるいは英検3級以上 外国人の場合、JLPT N2上必須 変更範囲:会社の定める業務 PCなどの荷物を運ぶことがあります。 客先常駐作

More details

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Job description / Requirements & experienceJob description · Experience required · Requirements & experience
Job description
社内インフラのサポート、主にユーザーサポート、トラブルシュー ト、ソフトウェアのインストール・アップデート、プリンタドライ バーのインストール、海外チームとのやりとりに際し英語力必須、 TOEIC750以上あるいは英検3級以上 外国人の場合、JLPT N2上必須 変更範囲:会社の定める業務 PCなどの荷物を運ぶことがあります。 客先常駐作業あり 客先に出向いて作業していただきます。 主な顧客先:東京都
Experience required
必要な経験・知識・技能等必須 トラブルシュート、ユーザーサポート
Requirements & experience
必要な経験・知識・技能等必須 トラブルシュート、ユーザーサポート
Pay & allowancesBase salary · Commuting allowance · Bonus
Wage
時給 1,800円〜2,000円
Base salary
Base (monthly avg.) or hourly: ¥1,800–¥2,000
Commuting allowance
Up to ¥10,000/month
Bonus
No
Work styleWorking hours · Annual holidays · Overtime
Work location
〒241-0814 神奈川県横浜市旭区中沢一丁目26番地29号
Working hours
Hours 1: 9:00–18:00 / Notes: 最初は、週1で、徐々に増やし、週3までになります。 週1は、最初の1か月 その後、業績により、週2あるいは、週3になる。
Days off
Sat, Sun, Public holidays / 3 days paid leave after 6 months
Overtime
Yes (avg. 1h/month) / No special clause (Art. 36 agreement)
Employment & contractEmployment period · Conversion to permanent · Insurance enrolled
Employment type
Part-time
Employment period
Fixed term (4+ months) / 1 years / Renewal possible (conditions apply) / Notes: 業績による
Conversion to permanent
Yes
Insurance enrolled
Full social insurance (health, pension, employment, accident)
Apply & selection / About the companySelection method · Business activities · Company features
Selection method
Interview (3 planned), Document screening
Result notification
after document screening / after interview / documents: within 3 days of receipt / interview: within 10 days
Business activities
ITインフラのサポート提供、デスクトップ・サポート、データセ ンター・サポート、バイリンガルのITエンジニアによるサポート
Company features
東京・神奈川・大阪の企業において、デスクトップ・サポートを提 供している。
Other info (from job posting)
オンライン自主応募の方は紹介状不要です
Original Hello Work listingHello Work Internet Service

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

Check if your visa works — 1 minute
Japanese
Not listed
Experience

Experience required

トラブルシュート、ユーザーサポート

Foreign Staff
Has hired foreign workers before

For anything not listed, you can ask the employer directly by email.

Path to permanentFull social insuranceTransport paid

Just your email address is enough to apply.

Apply directly to the employer by email. The official site is a separate option. Opening your email app does not send it.

Application deadline2027/01/31
Posted date2026/11/12
Job no.14010-55841061
In short
Plain language · auto-generated
This is a IT & engineering job. Training is provided. Weekends are off.

Job description

社内インフラのサポート、主にユーザーサポート、トラブルシュー ト、ソフトウェアのインストール・アップデート、プリンタドライ バーのインストール、海外チームとのやりとりに際し英語力必須、 TOEIC750以上あるいは英検3級以上 外国人の場合、JLPT N2上必須 変更範囲:会社の定める業務 PCなどの荷物を運ぶことがあります。 客先常駐作業あり 客先に出向いて作業していただきます。 主な顧客先:東京都

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥1,800–¥2,000
BonusNo
Pay raiseNo
Fixed overtime payNo
Commuting allowanceUp to ¥10,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 25th

Work style

Working hoursHours 1: 9:00–18:00 / Notes: 最初は、週1で、徐々に増やし、週3までになります。 週1は、最初の1か月 その後、業績により、週2あるいは、週3になる。
Break time60 min
OvertimeYes (avg. 1h/month) / No special clause (Art. 36 agreement)
Days offSat, Sun, Public holidays / 3 days paid leave after 6 months
Workdays per week2–3 days/week / days negotiable

Employment & contract

Employment typePart-time
Employment periodFixed term (4+ months) / 1 years / Renewal possible (conditions apply) / Notes: 業績による
Trial periodYes (6 months; conditions differ during trial)
Conversion to permanentYes

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Training program

研修制度の正社員以外の利用可 研修制度の内容研修期間あり

Commute by carNot allowed

Apply & selection

Experience required

必要な経験・知識・技能等必須 トラブルシュート、ユーザーサポート

Licenses / qualifications

免許・資格名基本情報技術者 あれば尚可 マイクロソフト認定プロフェッショナル(MCP) あれば尚可 シスコ技術者認定 あれば尚可 いずれかの資格を所持で可 普通自動車運転免許あれば尚可(AT限定可)

EducationJunior college or above (required) / Notes: IT(情報処理)関連
Number of openings1 (expansion)
Selection methodInterview (3 planned), Document screening
Result notificationafter document screening / after interview / documents: within 3 days of receipt / interview: within 10 days

About the company

Elf Tech合同会社
Business activities

ITインフラのサポート提供、デスクトップ・サポート、データセ ンター・サポート、バイリンガルのITエンジニアによるサポート

Company features

東京・神奈川・大阪の企業において、デスクトップ・サポートを提 供している。

Message from the employer

デスクトップサポート/ITサポートの実務経験 日本語でのユーザーサポートが可能 業務で英語を使用できること 日本国内で勤務可能

Number of employeespart-time: 0
Year founded2023

Other info (from job posting)

オンライン自主応募の方は紹介状不要です

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

See how to apply through the official Hello Work site (another option)

You can apply to the employer directly by email for this job. Applying through the official site is a separate option; you do not need to use both. Follow any specific instructions from the employer. GloJob does not apply or act as an agent for you.

Job number for this posting
14010-55841061

Search this number on the official Hello Work website to find this job.

There are three ways to apply

  1. Online self-application (from home — the easiest)

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  2. Online referral

    Requires a Job Seeker My Page and job-seeker registration at a Hello Work office. Contact Hello Work, receive a referral online, and check the referral letter in My Page.

  3. Get a referral letter at the counter

    Visit your nearest Hello Work office, register as a job seeker and have a consultation, get a referral letter, and submit it to the employer (in person or by mail).

※ Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.(Last checked: 2026/11/12)

Original Hello Work listing

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時給 1,800円〜2,000円