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This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableFull social insurancePay raisesTransport paid
Just your email address is enough to apply.
Application deadline2026/09/30
Posted date2026/07/24
Job no.11030-23924261
In short
Plain language · auto-generated
This is a IT & engineering job. Even beginners receive training. Weekends off, with 127 days off per year.
Job description
Technical support for customer information systems.
The job duties include responding to users regarding account settings, explanations of simple app usage, and checking network connection status.
This job is suitable for those who enjoy communication.
We look forward to receiving your applications.
Scope of changes: Duties defined by our company
Pay & allowances
Base salaryBase (monthly avg.) or hourly: ¥280,000–¥450,000
BonusYes (2 times/year)
Pay raiseYes (¥3,000–¥50,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥50,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 15th
Work style
Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 16h/month) / No special clause (Art. 36 agreement)
Days offSat, Sun, Public holidays, Others / summer break, New Year break / 10 days paid leave after 6 months
Annual holidays127 days
Employment & contract
Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months–6 months; same conditions as regular employment)
Benefits & welfare
Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Training program
Training program available to non-full-time employees. Training content and independent learning system: IT technology training (web-based training), Bizcampus: Business manners training
Benefits
Covered by Kanto ITS Health Insurance Cooperative
Commute by carNot allowed
Apply & selection
Experience required
Required Experience/Knowledge/Skills etc.
Required: Experience handling inquiries (industry and environment not specified)
AgeUnder 59 / upper limit = mandatory retirement age / Reason: Recruitment for permanent employment with retirement age as upper limit
Number of openings1 (expansion)
Selection methodInterview (2 planned), Document screening, Written exam
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days
About the company
株式会社 テイクス 大宮オフィス
Business activities
1. Custom software development 2. Solution architecture and operation support 3. Technical support
Company features
Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth with comprehensive education supporting engineer development. An environment where individual future is considered and skill enhancement is possible.
Message from the employer
A subsidiary of TSE Prime listed company, I.S.B., Inc. 26 consecutive years of growth with comprehensive education supporting engineer development. High retention rate and friendly atmosphere are our features. Feel the passionate commitment of our president and staff as we think about your future together.
Number of employeespart-time: 0
Capital¥10,000,000
Year founded2000
Other info (from job posting)
Written examination is an SPI aptitude test.
Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.
Check before you apply
Whether your residence status permits this kind of work
Whether the pay, hours, and days off match your wishes
How to apply and what documents are needed (Hello Work may require a referral letter)
If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers
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For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)
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Job number for this posting
11030-23924261
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This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.（Last checked: 2026/07/24）
