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Training & cert support
株式会社 テイクス 大宮オフィス
IT · Saitama

■【ITIL】System Operation Design Support ※Remote Work Available

〒330-0854 埼玉県さいたま市大宮区桜木町1-266-3 シンワKIビル2 階
Saitama Saitama-shi Omiya-ku
Monthly
¥400,000–¥600,000
Employment type
Permanent employee
Working hours
9:00〜18:00
Annual holidays
127 days

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Japanese
Not listed
Experience

Experience required

・ITIL所有※必須 ・運用設計経験※尚可

Foreign Staff
Not listed

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableRemote work OKFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/09/30
Posted date2026/07/14
Job no.11030-23316061
In short
Plain language · auto-generated
This is a Design/CAD job. Training is provided. Weekends off, with 127 days off per year.

Job description

You will be responsible for system operation design and improvement work based on ITIL best practices.

Operation design in line with ITIL
Design of incident management, problem management, change management, and release management processes
Formulation and documentation of operational flows, manuals, and operational rules
SLA/OLA design, KPI definition, and operational report design
Transition plan for the start of operations
Planning and execution of operational improvements

Scope of change: Business defined by the company

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥400,000–¥600,000
BonusYes (2 times/year)
Pay raiseYes (¥3,000–¥50,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥50,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 15th

Work style

Working hoursHours 1: 9:00–18:00
Break time60 min
OvertimeYes (avg. 16h/month) / No special clause (Art. 36 agreement)
Days offSat, Sun, Public holidays, Others / summer break, New Year break / 10 days paid leave after 6 months
Annual holidays127 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months–6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Training program

Training program available to non-full-time employees. Training content and independent learning system: IT technology training (web-based training), Bizcampus: Business manners training

Benefits

Covered by Kanto ITS Health Insurance Cooperative

Commute by carNot allowed

Apply & selection

Experience required

Required Experience, Knowledge, Skills, etc.

Must-have:

ITIL certification *required*
Experience in operational design *preferred*
AgeUnder 59 / upper limit = mandatory retirement age / Reason: Recruitment for permanent employment with retirement age as upper limit
Number of openings1 (expansion)
Selection methodInterview (2 planned), Document screening, Written exam
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

株式会社 テイクス 大宮オフィス
Business activities

1. Custom software development 2. Solution architecture and operation support 3. Technical support

Company features

Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth with comprehensive education supporting engineer development. An environment where individual future is considered and skill enhancement is possible.

Message from the employer

Subsidiary of I-S-B Corporation, listed on Tokyo Stock Exchange Prime Market. 26 consecutive years of growth and comprehensive education supporting engineer development. High retention rate and friendly atmosphere. Feel the passionate commitment of the company president and staff who support your future together.

Number of employeespart-time: 0
Capital¥10,000,000
Year founded2000

Other info (from job posting)

Written examination is an SPI aptitude test.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

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Job number for this posting
11030-23316061

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This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.Last checked: 2026/07/16

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