グロジョブ
Hello Work Internet Service
Foreign staff activeNo experience OKTraining & cert support
DXHUB株式会社
Kyoto

Customer Support (Telecommunications Business for Foreigners)

〒600-8815 京都府京都市下京区中堂寺粟田町93 KRP6号館2F
Kyoto Kyoto-shi Shimogyo-ku
Monthly
¥200,000–¥230,000
Employment type
Permanent employee
Working hours
10:00〜19:00
Annual holidays
120 days

Can I apply for this job?

Visa Status

This Hello Work listing does not state which residence status it is open to.

Check if your visa works — 1 minute
Japanese

The job listing mentions "N2"

Experience

Experience required

・日本企業での接客サービス経験1年以上 ・日本語:日本語能力試験N2以上合格 ・ミャンマー・インドネシア語:電話・メールをフォーマルに対応

Foreign Staff
Has hired foreign workers before
This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Bonus availableRemote work OKFull social insurancePay raisesTransport paid

Just your email address is enough to apply.

Application deadline2026/08/31
Posted date2026/06/01
Job no.26020-14358061
In short
Plain language · auto-generated
Even beginners receive training. There are 120 days off per year.

Job description

[Myanmar/Indonesian Language Only]

If you have experience in customer service such as hotel front desk, you can apply even if you have no experience in customer support or telecommunications!

We will carefully support our members.

Order taking and receiving operations for SIM card telecommunications business for foreigners residing in Japan, and Japanese and foreign language responses to inquiries from customers related to these operations (https://jpsmart.net/ja)

[Specific duties]

Responding to inquiries (email, text, phone) / Order processing and shipping operations

Translation work / Operation of major domestic and overseas e-commerce sites

*Scope of change: Duties as defined by the company

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥200,000–¥230,000
BonusYes (2 times/year)
Pay raiseYes (¥1,000–¥7,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥30,000/month
Pay cut-off dayEnd of month
PaydayPaid on the 20th

Work style

Working hoursShift rotation / Hours 1: 10:00–19:00
Break time60 min
OvertimeYes (avg. 5h/month) / No special clause (Art. 36 agreement)
Days offOthers / Two days off every week / Others: 土日祝も営業しており、シフト制で調整しています。 / 10 days paid leave after 6 months
Annual holidays120 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (6 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceNo
Dormitory / company housingNo
Training program

Training system available for non-regular employees

Training system content: e-learning utilization

Benefits
Family allowance

For dependents covered by social insurance:

Spouse ¥10,000/month

Child ¥5,000/month

Commute by carNot allowed

Apply & selection

Experience required

Required Experience, Knowledge, Skills, etc.

Required

1 year or more of customer service experience in a Japanese company
Japanese: JLPT N2 or higher
Burmese/Indonesian: Formal phone and email correspondence
Licenses / qualifications

TOEIC 800 points or higher required

EducationTechnical college or above (required)
AgeUnder 59 / upper limit = mandatory retirement age / Reason: Because this is permanent employment with a mandatory retirement age.
Number of openings1 (expansion)
Selection methodInterview (3 planned), Document screening, Others
Result notificationafter document screening / after interview / documents: within 10 days of receipt / interview: within 10 days

About the company

DXHUB株式会社
Business activities

Telecommunications business, such as rental and sales of SIM cards and Wi-Fi

Company features

It is a company with an open culture where you can interact directly not only with your supervisor but also with the representative and executives. It is a company with the philosophy of strengthening the organization and individuals with a small but elite team.

Message from the employer
About Our Company

We are a company that primarily provides communication services for foreign nationals (such as ensuring communication quality and services that allow them to enjoy Japan).

Desired Candidate Profile

Enjoys talking to people and has strong communication skills.

Able to work while valuing teamwork.

Able to approach work with a sense of speed and enthusiasm.

Able to think of ways to achieve goals rather than listing reasons why something cannot be done.

Language Skills - Preferred Requirements

English: Must have a TOEIC score that can be presented.

We are looking for individuals who can speak Burmese and Indonesian.

About the Team

Communication is active, and teamwork is highly valued.

Depending on skills, effort, and aspirations, this is an environment where you can gain experience not only in existing tasks but also as an assistant manager or participate in new projects, aiming for growth.

Number of employeespart-time: 5
Capital¥100,000,000
Year founded2004

Other info (from job posting)

Other selection methods: English test (PC-based)*Regarding notification of results: Please consult us if contact via the applicant's My Page or email is difficult.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

Check before you apply

  • Whether your residence status permits this kind of work
  • Whether the pay, hours, and days off match your wishes
  • How to apply and what documents are needed (Hello Work may require a referral letter)
  • If applying with the Specified Skilled Worker visa: the company needs to prepare to accept SSW workers (support system, notifications, etc.). When applying or inquiring, ask whether they plan to accept SSW workers

GloJob does not judge work eligibility or visa suitability. Please make the final confirmation yourself, with the employer and a professional.

For employers: see here for information on hiring international talent and preparing to accept SSW workers → Employer page (Japanese)

Just your email address is enough to apply.

How to apply for a Hello Work job

Applying can be a bit complicated — check the steps here.

Applying for Hello Work jobs works a little differently. Check the steps below. You apply through Hello Work itself — GloJob does not apply or act as an agent for you.

Job number for this posting
26020-14358061

Search this number on the official Hello Work website to find this job.

There are three ways to apply

  1. Online self-application (from home — the easiest)

    Apply directly to the employer from your Job Seeker My Page (created with an email address). This works only for jobs marked "Online self-application: accepted." In My Page, search the job number → "Self-apply" → write your reason for applying, attach your résumé, and send. No referral letter is needed.

  2. Online referral

    Requires a Job Seeker My Page and job-seeker registration at a Hello Work office. Contact Hello Work, receive a referral online, and check the referral letter in My Page.

  3. Get a referral letter at the counter

    Visit your nearest Hello Work office, register as a job seeker and have a consultation, get a referral letter, and submit it to the employer (in person or by mail).

Whether "online self-application" is available differs by job. Check the "Online self-application accepted" field on the official Hello Work page.

If you're worried about Japanese (free, with interpreters)

Foreign Employment Service Centers (Tokyo, Nagoya, Osaka, Fukuoka) and foreigner corners at Hello Work offices nationwide have interpreters who help — free of charge — with writing application documents and procedures in English, Chinese, and other languages.

This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.Last checked: 2026/06/07

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株式会社ハチノジ1 weeks ago
〒604-8846 Kyoto Kyoto-shi Nakagyo-ku 壬生西檜町11-3 豊ビル2F10:00〜19:00

We operate Kyoto City's largest international exchange share house [8NEST], as well as manage guest houses and other properties (apartments, machiya, etc.). We also provide services for foreigners struggling with life in Japan. This time, we are looking for a general administrative staff member to be active in the above properties! Scope of changes to job content: No change

Email Apply OKPermanent

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Listed on Hello WorkApply externallyLast checked 2026/08/08 Job no. 26010-20376061

Training & cert supportPath to permanentCar commute OK
DriverIndustryCare

Pick-up/Drop-off Staff ~Urgent Recruitment~

D-School西院校(特定非営利活動法人鳴滝アトリエ)1 weeks ago
〒615-0057 Kyoto Kyoto-shi Ukyo-ku 西院東貝川町29田中ビル5階南13:30〜19:30

We are looking for part-time drivers for our after-school day service, which opened on December 9, 2021. Destinations vary daily, and we will inform you of the destination each time using Google Maps etc. There is a possibility of changing to full-time employment. *Scope of change in job duties: No change

Email Apply OKPart-time

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Listed on Hello WorkApply externallyLast checked 2026/08/07 Job no. 26010-20338461

Foreign staff activeBonus availablePath to permanent
Education
¥220,000~/mo

日本語学校教務職員/京都市

アムニスコア 株式会社1 weeks ago
〒600-8353 Kyoto Kyoto-shi Shimogyo-ku 高辻猪熊町366番 「明治アカデミー京都校」9:00〜18:00

デジタル教材の作成補助 日本語授業 変更範囲:変更なし

Email Apply OKContract / other

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Listed on Hello WorkApply externallyLast checked 2026/08/04 Job no. 40010-47849361

Foreign staff activeBonus availableTraining & cert support
Hospitality
¥237,630~/mo

Restaurant Service Staff

合同会社京都四条ホテルマネジメント(ヒルトン・ガーデン・イン 京都四条烏丸)1 weeks ago
〒600-8418 Kyoto Kyoto-shi Shimogyo-ku 烏丸通松原下る五条烏丸町3976:00〜23:00

・All aspects of customer service (setup, seating guests, explaining services/dishes, handling payments, etc.) ・Outlet: All-day dining "Scope of work: Duties determined by the company"

Email Apply OKPermanent

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Listed on Hello WorkApply externallyLast checked 2026/08/04 Job no. 26020-20349361

Foreign staff activeNo experience OKBonus available
Hospitality

Operations Support Staff for International Exchange Share Houses and Guest Houses

株式会社ハチノジ1 weeks ago
〒604-8846 Kyoto Kyoto-shi Nakagyo-ku 壬生西檜町11-3 豊ビル2F10:00〜18:00

・Individuals interested in supporting services that provide housing and accommodation to foreigners coming from overseas. ・Emphasis is placed on character over experience. ・Long-term employment is highly welcomed. [Hachinoji Co., Ltd.] operates and manages international exchange share houses, as well as guesthouses and other rental properties. As there are opportunities to interact with both domestic and international residents, this position is recommended for those who wish to utilize their English skills. "Scope of changes to job description: No changes"

Email Apply OKPart-time

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Listed on Hello WorkApply externallyLast checked 2026/08/03 Job no. 26010-19850461

Foreign staff activeFull social insurancePay raises
Food serviceIndustryFood
¥300,000~/mo

Chinese Ramen 'Takayasu' - Cooking, Customer Service, Store Management, and Prep Work

中華そば 高安(高安株式会社)2 weeks ago
〒606-8185 Kyoto Kyoto-shi Sakyo-ku 一乗寺高槻町1010:00〜19:00

* Executive Candidate Recruitment * At our company, which has strong support in Ichijoji, Kyoto's premier ramen spot, you will be responsible for cooking, customer service, preparation, labor management including the training of foreign workers, and English phone and customer service due to inbound demand. * Initially, you will learn customer service through OJT from seniors in the dining hall, after which you will be assigned cooking duties. In the future, you will be expected to be proficient in both roles. * Currently, we have irregular store holidays to ensure employee days off, but with increased staffing, we aim for full-day operations while securing days off. * Experience as a front desk employee at a foreign-affiliated hotel or in restaurant operations is welcome.

Email Apply OKPermanent

Everything's filled in. Just open the email and hit send to apply.

Listed on Hello WorkApply externallyLast checked 2026/08/01 Job no. 26010-19505961