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TKB株式会社 (有馬温泉月光園)
Hospitality · Hyogo

Arima Onsen Ryokan Front Desk Manager Candidate

〒651-1401 兵庫県神戸市北区有馬町318番地
Hyogo Kobe-shi Kita-ku
Monthly
¥350,000–¥430,000
Employment type
Permanent employee
Working hours
7:00〜16:00
Annual holidays
100 days

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Japanese
Not listed
Experience

Experience required

ホテルまたは旅館でのフロント実務経験(10年以上) PMS(予約・精算システム)操作経験あり 日常会話レベルの英語力(インバウンド対応のため)

Foreign Staff
No record of hiring foreign workers listed

For anything not listed, you can ask the employer directly by email.

This job listing has been automatically translated by AI. The Japanese version is the authoritative text. All compensation is paid in Japanese Yen (JPY).
Housing availableBonus availableRetirement payFull social insurancePay raisesCar commute OKTransport paid

Just your email address is enough to apply.

Application deadline2026/09/30
Posted date2026/07/21
Job no.28012-02594961
In short
Plain language · auto-generated
This is a Hospitality job. There are 100 days off per year. You can commute by car.

Job description

At "Gekkoen Korokukan" and "Gekkoen Yuitsukisanso", a rare Arima Onsen inn with its own hot spring source, you will be in charge of all front desk duties and management support.

1. General front desk duties: Check-in/out, in-house guidance, welcoming and seeing off guests.

2. Handling inbound (foreign tourists) guests: Explaining the facility and assisting with any concerns in English, Chinese, Korean, etc.

3. Inter-departmental coordination and control: Liaising and coordinating with the kitchen and room attendants (e.g., communicating customer changes).

4. Management: Assisting the manager (supporting shift creation, guiding junior staff).

5. Sales promotion and planning support: Assisting with shop (souvenir store) display changes and sales planning.

[Scope of changes: None]

Pay & allowances

Base salaryBase (monthly avg.) or hourly: ¥150,000–¥190,000
BonusYes (1 times/year)
Pay raiseYes (¥10,000–¥30,000/month)
Fixed overtime payNo
Commuting allowanceUp to ¥40,000/month
Pay cut-off day15th of each month
PaydayPaid on the 25th

Work style

Working hoursIrregular working-hours system (1-month unit) / Hours 1: 7:00–16:00 / Hours 2: 9:00–18:00 / Hours 3: 12:45–21:45 / Notes: 就業時間1~3はシフトで決まります。
Break time90 min
OvertimeYes (avg. 20h/month) / Special clause (Art. 36 agreement) / Notes: During tourist seasons and other times when normal business volume is exceeded with particularly tight deadlines, it can be extended up to 6 times per year to up to 80 hours per month and 720 hours per year.
Days offOthers / Two days off/week (varies) / Others: シフト制(月8日程度) / 10 days paid leave after 6 months
Annual holidays100 days

Employment & contract

Employment typePermanent employee
Employment periodNo fixed term
Trial periodYes (3 months; same conditions as regular employment)

Benefits & welfare

Insurance enrolledFull social insurance (health, pension, employment, accident)
Retirement allowanceYes (after 3+ years of service)
Dormitory / company housing寮費20,000円~
Benefits
Long-service award system
Dormitories for single employees (male/female)
Employee cafeteria (¥400 per meal / lunch/dinner)
Uniforms provided
Kobe City Workers' Welfare Mutual Aid Association
JTB Tabihoren Mutual Aid Association
Weekly tea ceremony class
Commute by carAllowed
ParkingYes

Apply & selection

Experience required

Required Experience/Knowledge/Skills:

Front desk experience at a hotel or ryokan (10+ years)
Experience operating a PMS (reservation/payment system)
English proficiency for daily conversation (for inbound customer service)
Licenses / qualifications

Ordinary automobile driver's license required (AT limited not allowed)

AgeUnder 59 / upper limit = mandatory retirement age / Reason: Due to 60-year retirement age
Number of openings2 (expansion)
Selection methodInterview (1 planned), Document screening
Result notificationafter document screening / after interview / documents: within 7 days of receipt / interview: within 7 days

About the company

TKB株式会社 (有馬温泉月光園)
Business activities

Innkeeping ◆Please visit our website as well.

Company features

To discern the unspoken needs of our customers through "empathetic insight" and to embody uncompromising beauty through "flawless actions." We prioritize these two principles to create the ultimate extraordinary experience.

Message from the employer
Hiring to expand due to large-scale renovation

We are proceeding with guest room renovations and facility enhancements for FY2026 and are seeking "next-generation leaders" to improve service quality.

Our facility operates with two buildings, and many staff members collaborate, including not only front desk staff but also night-shift specialists and valets.

As a core member of the front desk, you will also play an active role as a "coordinator" to ensure smooth operations on site.

Evaluation points

While skills are important, we place the utmost importance on "personality (gentleness)" and "consideration."

We are looking for individuals who can smile and cooperate with surrounding staff, even during busy times.

Number of employeespart-time: 58
Capital¥50,000,000
Year founded2011

Other info (from job posting)

Desired Candidate Profile
Those who can interact with customers and staff in a cheerful and gentle manner.
Those who can value "flawless actions" as professionals and "consideration" to notice things before being told.
Those who understand multitasking.
Welcome
Commuters (parking available, ¥7,000/month)
Those confident in their customer service manners.
Those with leadership experience or experience mentoring juniors.
Those interested in Japanese culture.
Other
Premiums for overtime work will be applied from "statutory overtime."
After joining the company, housing, qualification, position, and family allowances will be provided based on individual circumstances.
There is a New Year's bonus for those who work on New Year's Day.
If applying directly online, a Hello Work referral letter is not required.

Some free-text details (such as special notes or the reason for age restrictions) may still appear in the original Japanese until an accurate translation is confirmed, since translating them out of context could distort their meaning.

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Job number for this posting
28012-02594961

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This listing is information published on Hello Work Internet Service. Applications are made externally (at Hello Work). GloJob does not judge work eligibility.Last checked: 2026/07/22

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